The Mediation Process, written by Christopher W. Moore, is a comprehensive guide to the mediation process and its application in resolving conflicts. The book covers the principles, techniques, and skills required for effective mediation. It explores various mediation models and provides practical strategies for managing the mediation process, facilitating communication, and reaching mutually satisfactory agreements. With its in-depth analysis and practical guidance, The Mediation Process is a valuable resource for mediators, conflict resolution professionals, and anyone interested in understanding and utilizing mediation as a conflict resolution tool.