The Mediation Process by Christopher W. Moore is a comprehensive guide to the mediation process in conflict resolution. This book provides readers with practical strategies for facilitating negotiations, managing conflicts, and reaching mutually acceptable agreements. It covers topics such as communication techniques, problem-solving, and decision-making, offering valuable insights into the mediation process. With real-world examples and step-by-step guidance, The Mediation Process equips readers with the skills needed to effectively mediate conflicts in a business setting. Whether you're a mediator, manager, or business professional, this book is a valuable resource for improving your conflict resolution skills.