The Conflict Resolution Toolbox is a comprehensive resource for understanding and resolving conflicts in various contexts. It provides a range of models and maps that help individuals analyze and diagnose conflicts effectively. The book covers different conflict resolution approaches, including negotiation, mediation, and arbitration. It also offers practical tools for managing emotions, facilitating communication, and finding creative solutions. With its practical framework and extensive toolkit, The Conflict Resolution Toolbox is a valuable resource for anyone interested in mastering the art of conflict resolution.
