Managing Conflict is a practical guide that focuses on resolving conflicts in the workplace. It provides a step-by-step approach to understanding, addressing, and managing conflicts effectively. The book covers various conflict resolution techniques, including negotiation, mediation, and facilitation. It also offers guidance on creating a positive work environment and fostering open communication. With case studies and practical tips, Managing Conflict equips managers and employees with the skills needed to navigate workplace conflicts and promote a harmonious and productive work environment.
