Conflict Management is a practical guide that provides a step-by-step approach to developing effective negotiation strategies. The book covers various aspects of conflict management, including understanding different conflict styles, managing emotions, and building trust. It offers practical tips for preparing for negotiations, conducting effective meetings, and resolving disputes. With its practical exercises and case studies, Conflict Management is a valuable resource for anyone looking to enhance their negotiation skills and become a more effective conflict manager in the business world.
