Managing Conflict through Communication, authored by Dudley D. Cahn and Ruth Anna Abigail, is a comprehensive guide to understanding and managing conflicts using effective communication strategies. The book explores various theories and models of conflict, providing readers with a solid foundation for conflict analysis. It covers topics such as perception, power, culture, and nonverbal communication in the context of conflict. With practical examples and exercises, Managing Conflict through Communication helps readers develop the necessary skills to navigate conflicts and foster positive communication in the business environment.
