The Mediation Process is a comprehensive guide to the practice of mediation in resolving conflicts. The book provides practical strategies for conducting successful mediations, from preparing for the process to facilitating productive dialogue and reaching agreements. It covers a wide range of mediation scenarios, including workplace disputes, business conflicts, and interpersonal issues. The Mediation Process equips readers with the knowledge and skills to effectively mediate conflicts and facilitate positive outcomes. Whether you're a mediator, manager, or business professional, this book offers valuable insights on how to navigate through conflicts and promote collaboration.
